Obtaining Value from Big Data for Service Delivery by Stephen H. Kaisler,Frank Armour,J. Alberto Espinosa,William

By Stephen H. Kaisler,Frank Armour,J. Alberto Espinosa,William H. Money

enormous info is an rising phenomenon that has huge, immense implications and affects upon company technique, profitability, and procedure advancements. All carrier structures generate huge information nowadays, specifically human-centered carrier platforms. it's been characterised because the assortment, research and use of knowledge characterised by way of the 5 Vs: quantity, speed, sort, veracity, and price (of data). This ebook can assist heart, senior, and govt managers to appreciate what massive information is; easy methods to realize, acquire, procedure, and examine it; easy methods to shop and deal with it; the best way to receive worthy details from it; and the way to evaluate its contribution to operational, tactical, and strategic decision-making in service-oriented organizations.

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